Gorenje, the Slovenian appliance manufacturer famed for its creative and innovative products, has responded to the new agreement between the major multiple electrical retailers and the Office of Fair Trading (OFT), regarding the sale of extended warranties for electrical goods*.
The OFT has been investigating extended warranties since April 2011, due to fears about value for money. The OFT has recently announced a new pledge, agreed to by some of the major multiple electrical retailers, which promises to improve the way extended warranties are sold. This will include a price comparison website for warranties, while the retailers will use mystery shoppers to check that consumers are given the correct information.
Bill Miller, Gorenje’s Sales and Marketing Director, comments: “In the difficult financial climate, getting good value for money when buying a new appliance is crucial. Gorenje offers a market-leading free five year parts and labour guarantee on many of its appliances, providing any required support without the need to purchase an extended warranty. It is well worth the retailer highlighting product guarantees at the point of sale, as they give real peace of mind for the consumer, alongside reassurance that a brand is trustworthy and reliable.”
Gorenje’s free five year parts and labour warranties are featured as standard on all of its built-in single and double ovens, hobs, hoods and built-in cooling plus selected freestanding products, including the hugely popular Retro refrigeration range. All other appliances are automatically covered by a free two year parts and labour guarantee, offering real value for both the consumer and retailer, removing any requirement for extended warranties that may be expensive.
For further information about Gorenje’s guarantees, please contact your Area Sales Manager, call Gorenje on 0208 247 3980 or visit the website at www.gorenje.co.uk
Ends
14th February 2012
* As reported by the BBC: http://www.bbc.co.uk/news/business-16923295
Editors’ Notes:
About Gorenje
Established over 60 years ago, Gorenje is one of Europe’s leading home appliance manufacturers, combining state-of-the-art technology with superior design and great value. Four million Gorenje appliances are sold every year in over 70 countries. Headquartered in Slovenia, the Gorenje Group employs approximately 10,800 people around the world. With its innovative, technologically perfected, environmentally friendly and stylish products, Gorenje is aiming to become the creator of the most innovative design-led home appliances in the world.
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